About
Highly accomplished IT Business Analysis Professional with 3+ years of progressive experience, distinguished by a proven ability to translate complex business needs into innovative technology solutions. Expert in Agile methodologies, stakeholder management, and leveraging Big Data/Cloud platforms to drive significant operational efficiencies and deliver impactful, cost-optimized outcomes within the telecommunications sector. Recognized for consistently exceeding performance expectations and leading high-value projects.
Work
Douala, Littoral, Cameroon
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Summary
Led the evaluation of business requirements and guided product, service, and project initiation, focusing on optimizing IT-dependent business processes and delivering detailed functional specifications for telecommunications solutions.
Highlights
Spearheaded solution design for over 100 telecommunication promotions, leveraging existing capabilities within the ecosystem to deliver significant business value and optimize costs.
Achieved 'Best Employee of the Unit' recognition for two consecutive years (2020 and 2021), demonstrating consistent high performance and significant contributions to team objectives.
Evaluated and guided business stakeholders through product, service, and project initiation phases, ensuring alignment of new or modified applications with strategic objectives.
Optimized and monitored performance of IT-dependent business processes, enhancing operational efficiency and reliability within the telecommunications infrastructure.
Decomposed high-level information from diverse sources into detailed functional specifications and comprehensive business requirements documentation, facilitating seamless development cycles.
Collaborated extensively with internal and external stakeholders, translating complex requirements and concerns into actionable business use cases to drive solution development.
Served as the primary liaison between business units and IT teams, ensuring effective communication and alignment on project goals and deliverables.
Douala, Littoral, Cameroon
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Summary
Completed a rigorous graduate program focused on leadership and technology, gaining hands-on experience through rotations within various IT units to build foundational enterprise understanding.
Highlights
Completed the MTN Global Graduate program, undergoing rigorous training in leadership, management, and enterprise operations to prepare for future IT leadership roles.
Engaged in comprehensive online and classroom training through a Duke CE curriculum, complemented by on-the-job rotations within various Technology units to gain a holistic understanding of enterprise operations.
Applied theoretical knowledge to practical business analysis challenges, supporting senior analysts in requirement gathering and solution design initiatives.
Languages
English
French
Certificates
ISO 27001 Lead Auditor Certification
Issued By
BSI Group
Skills
Business Analysis & Project Management
Business Requirement Elicitation, Solution Design, Stakeholder Management, Agile Methodologies (JIRA, Confluence), Business Process Optimization, Functional Requirements, Business Use Case Development, Capacity Assessment, Forecasting.
Cloud & Data Platforms
Google Apigee, Azure Cloud, Big Data Platforms, BSS Nodes, OSS Nodes.
Web Development & Databases
HTML, CSS, JavaScript, PHP (Laravel), REST API Design, MySQL, Oracle, Linux, Ubuntu.
Telecommunications
LTE, GSM, GPRS, Wi-Fi, WiMAX.
Software & Tools
Microsoft 365, SQL, Visio, Unit Test Design.
Core Competencies
Technical Writing, Conceptual Thinking, Analytical Thinking, Diagnostic Analysis, Presentation, Communication, Influencing.